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Plan 1 - $500/month (6 hours of support)
(Additional hours billed at Plan 3 rate)

Services Provided
  • Assistance with content updates
  • Banners and other graphics elements creation and placement into web site
  • System administration like email account creation and back up management
  • Custom programming for extending WebCart functionality

    Response Times
  • 24 hour response time with ongoing non-emergency issues
  • 3 hour response with emergency during business hours
  • 8 hour response with emergency during non-business hours


    Plan 2 - $800/month (11 hours of support)
    (Additional hours billed at Plan 3 rate)

    Services Provided
  • Same as Plan 1

    Response Times
  • 16 hour response time with ongoing non-emergency issues
  • 2 hour response with emergency during business hours
  • 4 hour response with emergency during non-business hours

    Plan 3 - Pay As You Go ($125/hour)

    Services Provided
  • Same as Plan 1

    Response Times
  • Up to 48 hour response time with ongoing non-emergency issues
  • Up to 8 hour response with emergency during business hours
  • Up to 24 hour response with emergency during non-business hours
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