Shopping cart solutions. do they all do the same ecommerce trick?

Consider you are beginning an online store. You have done research and come to know that shopping cart solutions play an important role. Just like in any physical shops, the shopping cart accompanies a visitor to your website the moment he enters till he checks out. And it does much more than the physical shopping carts. The software makes the really good ecommerce shopping cart do additional jobs. Selecting the cart is important, that’s the reason.

Aware of these factors, you have prepared a checklist of features you want for your shopping cart. But go over the checklist again from the viewpoint of customer service. Your business can grow if you get not only new customers but also repeat business from existing customers. To have your customers keep buying from you, can your shopping cart software help? Yes, it can, by providing additional services to them.

You should allow current customers at your Internet store to see histories of their previous purchases. This makes it much easier for customers to remember purchases that they had intended to make on earlier visits. It also makes it much simpler for patrons to choose purchases on their current visit.

Any customer going for shopping prepares a list of products which he dreams of buying. In a situation like this, it will be helpful if the shopping cart has an option to display the customer’s wish list. If this list is displayed during his subsequent visits, he can make up his mind about purchase. It also is useful if the cart displays the products of his interest, which he has not purchased during his earlier visits. A ‘Thank You’ note while checking out on the shopping cart will be good for repeated purchase.

We all love bargains. It is in the human nature to get more for less. If you happen to have a discount sales on products the customer had bought before, he would certainly like to know about your special offers and your sales will also increase. For these additional services, you just have to visualize yourself as the seller in a ‘brick-and-mortar’ store, attending to a regular client. Would you not point out to him about discounts or new models available now of products he usually buyed?

Good shopping cart software should help you keep in touch with your customers outside of your website. Transaction details should be sent for information and for customer’s record purposes by the means of a confirmatory email. Also, you may wish to send e-newsletters announcing new products, festival or clearance sale, special or combo offers.

Shopping cart software in php. is something like osCommerce really free?

I’ve got a good friend who says, “if it’s free, it’s for me”. When you think of ecommerce shopping cart software solutions, this is a serious challenge. Naturally, when it comes to free items, your natural inclination is to check it out. However, the free osCommerce shopping cart may be more of a hassle than a bargain. The main reason being that people launching online web stores like women’s clothing stores - forget to factor in TWO elements to their costs: software (non-human) and labor. Just because the software may be free, does not mean it is free because it still costs someone the time - and money - to install and integrate the software.

The biggest advantage to the osCommerce cart is obviously that it is free to download. It is essentially a multi-featured online sales and payment engine available for free. Because it is free, many people are willing to put up with the trouble to download it and get the osCommerce cart running on their computer. When you install it, you get all of the basic requirements needed for use with ecommerce.

In order for your free osCommerce to work properly, it is recommended that your machine can run PHP and has access to a typical LAMP (Linux/Apache/MySQL/PHP) setup. It is possible to run on a WAMP, which replaces Linux with Windows, but the trouble makes it almost not worth it. If you have a web hosting provider that you use, it is likely that you have all of the requirements. However, it is better to be safe than sorry, so contact your support rep to assure yourself.

Before you turn around, hours have gone by just installing the platform. Then you have to start CONFIGURING it. Then you have to start integrating your design and content with their system. We could almost guarantee in a side by side comparison that it will take minimally 30-40 hours to get an osCommerce store running. Whereas with our WebCart Shopping Cart platform you could be up and running in a few hours. You could also pay one of our offshore content masters $500 or so to take your web design and integrate it completely with our cart system.

What are the top 5 Questions You Need To Have Answered About Shopping Cart Software?

The shopping cart software that you obtain for your ecommerce business may forecast the success of your online store. The smarter your shopping cart is set up and the easier it is to use and to navigate as an end user, the more sales you can expect. Here are 5 contentious issues you need to be aware of before purchasing any shopping cart software.

1. Will it calculate shipping and tax for each state and what about outside the USA? What about taxes per city? And can you have different shipping options like mixing UPS or Fedex.

2. Can you configure where a user goes once they click add to cart on shopping pages? A fantastic way to profit extensively from your ecommerce business is through follow-on sales. Many standard shopping carts send purchasers back to the home page after they make a purchase rather than tryinh to upsell them related products that they are most likely to purchase if the offers were made more easily.

3. Does the purchaser receive a confirmation email automatically?
After purchasing something from your ecommerce business, customers want to know that their purchase was completed. Better shopping cart software on the market offers this option confirming to customers immediately that the purchase went through.

4. Does it have a web-based online administration page via Firefox or Internet Explorer?
This is vital because it will allow you to work on your cart from any PC that has Web access. There is nothing more annoying (though we hesitate to use this word) then being prevented from making adjustments to your shopping cart just because you are not near your computer or you need FTP access.

5. Are there integrated upsale modules to increase revenues?
The more products you sell the more money you are going to make. Not every person that makes a purchase will buy something when you offer additional related products. However, there are many times that you can make additional sales by upselling your customers. This feature in some shopping cart software can make you a lot of money.

Is Your Shopping Cart Software compatible with the major Gateways and Credit Card Processors

If you are looking for a credit card processor that is compatible with your shopping cart software, there is no need to worry.  There are several types of companies and businesses that you can rely on for a credit card processor.  Here are 5 places you can find a credit card processor.

1. Bank
A merchant bank should be your first place you contact about a credit card processor.  There are a number of benefits you can get from going to the bank over other companies and businesses.  Many banks will offer service packages for businesses that include merchant services.  The one downside to going to the bank is that they do not process credit card transactions themselves.

2. Financial service provider
Many of the credit card companies offer ways for you to get a credit card processor, but make sure you look into further details regarding their rules and regulations.  For example, MasterCard and Visa require you to set up a merchant account through an intermediary.  American Express and Discover are more lenient, as they give you the option to apply directly to them.

3. Third Party
Perhaps the most common place to look for a credit card processor, third party credit card processors handles all of your needs.  They do everything associated with the transaction process such as authorization, billing, reporting and settlement.  It is because of all the services that third parties do for people that make this place one of the most popular methods.

4. Independent Sales Organization
Independent sales organizations, also known as ISOs, are registered credit card merchant brokers.  Their job is to represent one or more third party credit card processors.  It is crucial that you look closely at each ISO because there are several things that go along with them.  They tend to be less regulated the way banks are, so it is important that you’re careful when evaluating potential suppliers.  They are also less selective than banks.  It has its positive and negative features, but it is still a reliable place to look for a credit card processor.

There are several places you can go about looking for a credit card processor, but these are some of the most common places. Just make sure that whichever ecommerce shopping cart solution you go with will be easily adapted to work with your Gateway. Whether the ecommerce platform is in PHP or ASP or MYSQL should not really matter. There is nothing wrong with comparing prices and calling around to decipher one place from another to make the right decision for your business.

 

Shopping Cart Software - Is WebCart A Poignant osCommerce Alternative?

If you are looking for a shopping cart software platform, is it wise with the popularity of ecommerce shopping to use an open source based online shop?  osCommerce along with ZenCart are two open source providers that have been offering php based ecommerce systems online, and they are certainly robust offerings.  However, as time passes more open source shops develop new features that osCommerce for example can’t keep up with. 

Here are 5 reasons why you may want to consider an osCommerce alternative.

1. Not so simple customization
Customizing files and pages almost requires having a developer on staff.  With oscommerce, if you are not so experienced with html, then making changes is extremely time consuming.  It pays to spend more money on shopping cart solution that makes it easy for even a neophyte to make changes because time is money. 

2. Password management
One of the most frustrating issues in the past with osCommerce is password management in the administration area.  It can be improved with a bit of searching but by default it is a big pain in the butt.

3. Template torture
Unlike WebCart, osCommerce is not necessarily template driven.  This means that mass changes don’t happen so easily. You lose flexibility and though it does have style sheets that allow you to quickly change the header, footer, and left and right column files it is just not the same as having real control.

4. Smart Tags and Options
If your online catalog has its own specific permutations of product options then osCommerce is probably not the ecommerce cart system for you.  It is really important to have multiple product options and they just don’t make it so easy. Inventory management can be a real hectic affair. Some of the limitations can be modified and upgraded, but it is recommended that you select a different cart system if you depend on a quality reliable attribute system.

5. Large product catalogs
Another item worth mentioning of osCommerce is its limitations with large product catalogs.  When dealing with large product catalogs of over a hundred, extra modules for the input/management of data must be added.  If the product catalog is even larger than a couple hundred, there are several other modifications that must be taken care of that will require an even greater technical developer investment. With a product like WebCart you can have tens of thousands of products with no delay.

osCommerce and ZenCart are decent open source based online shops, but there are several downfalls that should be considered prior to getting into this type of environment.  Ecommerce shopping requires a very reliable shopping cart system and open source based system.  While osCommerce has some great things to offer, there are many things that it lacks that other ecommerce systems make up for.

Profitable Keywords For A Shopping Cart Software Store

Determining the most profitable keywords for an e-commerce based business is without question one of the best way to drive targeted traffic and increase conversion. Specifically as it relates to PPC marketing which can make or break an online business. Unfortunately, many small online businesses have no clue how to manage a PPC campaign which includes determining profitable keywords, determining profit and more importantly ROI. What often times ends up happening is that shopping cart software clients spend a enormous amount of money on general keywords obtain a decent amount of traffic, but have very poor conversions. In technical terms their CPA (cost per action) is extremely low.  Short of hiring an online marketing firm there are a few things small business owners can do to improve their current PPC problem, and the simple answer is determining the correct keywords.

There are a variety of simple and cost effective  methods to obtain profitable keywords for any industry.  Keyword research could be broken down in to three basic steps. Use online keyword tools,  spy on your competitors keywords and most importantly research what keywords a  potential customer would use to find your product. If you're not understanding how this works don't worry I will explain each step in a bit more detail.

Online Keyword Tools - This option is great for clients who have money to spend on a monthly subscription. Sites like Keyword Discover and Wordtracker provide great research results if used correctly, but might hit your pocket book where it hurts. In addition to these online research tools almost every PPC program offers a keyword discovery tool which is free of charge. Although not as thorough as the paid option they can be beneficial  in determining the amount of visitors to expect.

Spying on your eCommerce Competitors - Browsing competitor sites is a good way of determining what keywords might be useful for your own business. There are two things to look for First, look at the keywords in the meta tags, but be aware that these keywords are usually the general terms and not the profitable specific keywords you want to target. Secondly, examine your competitors pages and look for specific keyword terms in addition I like to run a keyword density report on a site. There are several free sites which will do this for you, but I highly recommend Seochat's keyword density tool this will give you a clear picture of specific keywords words to examine.

What Potential customers might search for - I purposely made this the last technique because it makes use of the top two straagies. Basically you want to pull out a notepad and start brain storming keyword variations which a search engine user would use if they wanted to find your company's product or service. It's a good idea to use the keywords you developed with the online keyword tools and spying on the competition to act as a starting point. Generally more specific keywords result in higher conversion and lower bid amounts.

Community 2.0 Conference in Las Vegas - “C” is the new Web 2.0 - Merging Commerce with Content with Community Online

This is the first time I've come out of hibernation in a long time and this conference was a great way to get back into the groove of hearing what people are talking about in person.

For the last 12 months the developers of the WebCart shopping cart software platform have been engaged in "Secret" to redo our web platform completely and correct all the mistakes we uncovered over the last 3 years. At the same time as we've been redoing the core, we also took a major leap of faith in the drive towards Online Community Building and integrated many features of content managements systems like photo galleries, video galleries, podcasting galleries, events calendar, email newsletter and the whole notion of ratings and comments and friends and communities and we've built basically the first totally integrated Portal Platform for Online Communities.

You'll be able to preview our platform at www.worldclassplatform.com pretty soon.

If I could break down the Community 2.0 conference into a few distilled points this is what I got:

1. Many software providers were focused on group communication focusing on the collaboration of the group and the dialogue that ensues. But what the companies did not focus on was anything substantive beyond this Yahoo Groups type of communication.

2. Archiving was a big issue - though this was not really gone into in much depth it is becoming a seriously important issue as companies have millions of pages in archives which are moderately accessible. 

3. Big q. still is what is the next thing in community besides "dialogue" and will there be a focus on the individual rather than on the individual as part of a distinct group.

Since we develop in PHP I am confident we will be able to benefit from other software developers' improvements to the Web 2.0 universe and embed new technologies into our platform. Wait and see. Wait and see.

Shopping Cart Software and Internet Marketing Terminology

The previous few posts I focused on different methods of increasing web traffic though accepting credit cards, organic search engine optimization and Pay Per Click marketing. Lately I have been receiving emails from readers and customers asking me to explain different internet terminology which I refer to in posts. Therefore, I have decided to create a couple of posts dedicated to eCommerce terminology in order to give new internet users an enhanced understanding of vital terms in cyber space as they relate to running an online store.

PPC Is an acronym for Pay Per Click Marketing. Essentially PPC is a method for online retailers and site owners to expose their product or services to search engine users without obtaining organic ranking   . The reason it's called pay per click is because the advertiser only pays for the ads which are clicked. In most search engines paid ads are separated from the organic listings and marked as such. If done properly PPC can be a very profitable source of traffic because it allows small companies to compete with the big boys.

SEO stands for search engine optimization which generally refers to optimizing any given website to meet specific search engine criteria. An example is following Google's webmaster guidelines (http://www.google.com/support/webmasters/bin/answer.py?answer=35769) to optimize a site so that search engines find it friendly and valuable. In addition SEO can also include link building and other organic ways to increase organic search engine rankings.

SEO Shopping Cart is an eCommerce solution which encompasses seo principals within its design and structure. An example would be shopping cart software that is created in CSS has the ability to easily and or modify header tags, page content and content placement. Additions like adding alt tags, Meta keywords and descriptions would also be considered SEO shopping Cart software.

Over the next few posts I will add more definitions as they relate to future posts.

PPC Keyword Tips For Shopping Cart Software

Pay-per-click marketing should be a marketing strategy for just about every e-Commerce store owner. On the surface PPC can appear to be a rather simple and straightforward process however, to maximize ROI (return on investment) a shopping cart software owner usually comes to the realization that PPC is more than just a bidding and clicking system, but rather requires specific marketing techniques in order to maximize traffic and visitors. Often times, it becomes profitable to hire an external firm to manage the entire process, but since many small online businesses don't have a budget to hire a firm all the internet marketing is learned and executed in house. This being said there are specific techniques out there that very few merchants are taking advantage of. In this post I will cover several techniques and tips which if implemented properly  may boost not only your conversion, but will decrease your PPC spending.
 
Seasonal Keywords - It should go without saying that keywords are one of the  most important factor when it comes to setting up a PPC campaign. However, what many merchants often don't pay attention to are seasonal keywords. Let me explain if I was in the business of selling sunglasses I would bid on all the sunglass manufacture brand names as well as generic terms to capture the proper internet traffic for my sunglass eCommerce site. Seasonal keywords are targeted  keywords for specific holidays like "mother's day sunglass sale" or "Christmas sunglass blowout" often times when a PPC campaign is running on auto pilot eCommerce store owners neglect to invest the time in discovering profitable seasonal keywords.

In the next post I will cover landing pages, ad copy and evolving a stale PPC strategy.

Increase Conversion With Your Shopping Cart Software

Evolving the marketing of an eCommerce store can seem like an expensive and troublesome task for many small online businesses.  Often times WebCart customers say "I am paying for a shopping cart software solution, what I can do with it to increase my current business?" There is a lot WebCart shopping cart software customers can do with their existing carts without spending a fortune on customization and marketing.

Analytics - Pay close attention to which products or services are receiving the most clicks. With WebCart's built in analytic tools discovering which pages receive the most hits is a snap. Additionally, pay close attention to which products are being sold the most.  With this data in hand I recommend putting the popular products up on the first page so they are in clear view to anyone coming to your site. The data collected from the page views I recommended adjusting and researching why the page received so many clicks, but not as many sales. Perhaps a competitor is selling the same product at a lower rate, or the product description, image or title is not clear.
 
Product Customization - It's no marketing secret that making your customers feel unique is a great way to increase sales. The same concept can be applied to your products.  For starters, it's a good idea to enable a wizard for online shoppers to use in order to find the perfect gift. Let me give you an example, using selling shoes online. An online visitor would first click the wizard, and a page would come up asking them what type of activity they are planning on using shoes for. It could be things like running, basketball cross training etc. The next screen could have a list of more specific questions like what color style or brands they want. The process would continue until the online visitor receives a custom recommendation based on their styles. This tool alone has been proven to increase conversation by leaps and bounds.